Refund Policy

Effective Date: 09/11/2025
Company Name: AL RIZWAN CNC (SMC-PRIVATE) LIMITED

At AL RIZWAN CNC, customer satisfaction is our top priority. We want you to be completely confident in your purchase. If you are not satisfied with any product for any reason, you are eligible for a full refund within 7 days of your purchase date.

1. Eligibility for Refunds

  • Refund requests must be made within 7 days of purchase.

  • Refunds apply to both digital CNC design files and custom design services.

  • To request a refund, please contact us at support@alrizwancncdesigns.com with your order number and a short description of the issue.

2. Refund Process

  • Once your refund request is received, it will be reviewed and processed within 3–5 business days.

  • Refunds will be issued to the original payment method used for the purchase.

  • Processing times may vary depending on the payment gateway or your financial institution.

3. Exceptions

  • Refund requests made more than 7 days after the purchase date are not eligible.

  • No other limitations or exceptions apply within the valid refund window.

6. Contact Information

For any refund-related questions, please contact:
Email: support@alrizwancncdesigns.com
Phone: +92 326 3896796
Address: Near PSO Ahmad Bux and Sons Petrol Pump, Chiniot, Punjab, Pakistan

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